FREQUENTLY ASKED QUESTIONS

FAQ

Who is 360Converge?

360Converge is a next generation CRM platform built on a machine learning neural network.  Our core desire is to streamline communication between dealership team members and clients, while enabling salespeople to have the right tool at the right time to create a great experience with every customer interaction. We now live in an “On The Go”  world where doing business needs to be mobile and fast, while supporting the modern sales & service environment. 

What does 360Converge do?

The 360Converge philosophy is simple. Solve the dealership team’s daily challenges to complete their jobs. we accomplish this by leveraging a device already in every one of your employees’ pocket. This coupled with a completely new management CRM console enables productivity increases of as high as 70%.  

Why do I need 360Converge?

If you answer yes to any of these questions we should talk and explore how 360Converge can help deliver a more shopper-centric experience.

  • Is your sales team not consistently entering information into your CRM system?
  • Is your sales team using their personal devices to communicate with shoppers?
  • Do sales tasks pile up uncompleted within your CRM?